All orders will be processed within 3-5 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day.

We offer complimentary shipping on orders $75+. All domestic orders are shipped via USPS First Class with tracking. Shipping is $5.99 for orders under $75 regardless of weight and the number of items purchased.

All sales are final. We do not accept returns or offer refunds unless an item arrives damaged. For any inquiries concerning returns or exchanges, please contact us via email at hello@karatozer.com. We ask that customers report any concerns (along with photos) within 7 days of receiving items for an exchange.